Deep learning is not a beginner-friendly subject, even for experienced software engineers and data scientists. If you’ve been Googling the subject and confused by the content you’ve come across, you’ll want to check out the recommended resources we’ve compiled for you. These educational resources include online courses, in-person courses, as well as books and videos. All are … [Read more...] about How To Get The Best Deep Learning Education For Free
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Bringing Bots To Life With Artificial Intelligence
Any video gamer knows how boring NPCs (non-playable characters) in digital worlds are. Their behavior is simple and predictable and their words entirely scripted by a staff of writers. This makes them uninteresting opponents and unsatisfying companions. We’re far more likely to emotionally attach to lifelike characters, like the emo robot sidekicks in the Star Wars … [Read more...] about Bringing Bots To Life With Artificial Intelligence
15 Investors Share Their Favorite Artificial Intelligence Companies
Whether you want to start an artificial intelligence company as an entrepreneur, evaluate AI-driven vendors as an enterprise client, or simply learn more about new technology breakthroughs, you’ll need to understand how successful investors think. Through funding, advisory, connections, and operational support, investors enable innovative companies to grow and drive overall … [Read more...] about 15 Investors Share Their Favorite Artificial Intelligence Companies
Top Investors Separate AI Hype From Reality
Artificial intelligence has captured public imagination, dominated media coverage, and driven furious volumes of investment and acquisition activity. In the midst of this hype cycle, spotting the difference between phony wannabes and true investments can be a challenge. We interviewed seasoned VCs from top firms like CRV, IA Ventures, Two Sigma, and more to find how these … [Read more...] about Top Investors Separate AI Hype From Reality
4 Critical Steps To Maximize Chatbot Retention & Engagement
To survive, businesses need to find and engage customers. To go beyond survival and achieve success, they need to both grow an audience and retain customers over time. A post-mortem analysis of over a hundred failed companies found that the inability to identify the right market and genuinely connect with customers caused them to fold up and implode with a whimper. … [Read more...] about 4 Critical Steps To Maximize Chatbot Retention & Engagement
9 Critical Decisions Behind Successful Customer Service Bots
Customer service is one of the most popular business applications of automation and bot technologies. Applied successfully, chatbots not only cut costs, but improve customer satisfaction. In contact center environments, chatbots can reduce the Average Handle Time (AHT) per contact, increase First Contact Resolution (FCR) rates, reduce escalations to higher-cost channels, and … [Read more...] about 9 Critical Decisions Behind Successful Customer Service Bots
Bots vs. Cyborgs: Which Model Is Best For Scaling Customer Service?
One of the most compelling use cases for enterprise bots is customer support. Traditionally, as companies grow in revenue, customer service costs grow in tandem. Companies constantly seek ways to minimize these servicing costs through nearshoring, offshoring, and now customer service bots. Companies ranging from RBS to KLM and Disney Stores to Overstock are eagerly innovating … [Read more...] about Bots vs. Cyborgs: Which Model Is Best For Scaling Customer Service?
Can Bots Manipulate Public Opinion?
Crazy things happen when armies of chatbots execute algorithms designed to re-program your mind. Truth and reason lose their importance, internet trolls take on epic proportions, people get sucked into mindless discourse. Public opinion gets skewed, elections get rigged, and you wonder who’s really programming who. Consider this: AI has already beaten the very best … [Read more...] about Can Bots Manipulate Public Opinion?
How Realistic Chatbots Dupe Humans
We humans are narcissistic. We create in our own image, project human qualities on animals and inanimate objects, and fall head-over-heels with the ones that best reflect our humanity back to ourselves. From the classical tale of Pygmalion, a sculptor who falls in love with a statue, to the futurist film Ex Machina where an intelligent robot successfully tricks an entire … [Read more...] about How Realistic Chatbots Dupe Humans
Does Conversation Hurt Or Help Chatbot UX?
Chatbot fever has infected Silicon Valley. The leaders of virtually every tech giant — including Facebook, Google, Amazon, and Apple — proclaim chatbots as the new websites and messaging platforms as the new browsers. “You should message a business just the way you would message a friend,” declared Mark Zuckerberg when he launched the Facebook Messenger Platform for bots. He … [Read more...] about Does Conversation Hurt Or Help Chatbot UX?