Automating Customer Support With Human-Like Virtual Agents (Interview with Rachael Rekart of Autodesk)
As part of our AI For Growth executive education series, we interview top executives at leading...
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Driving Customer Engagement and Transparency With AI (Interview with Rob Walker of Pega)
As part of our AI For Growth executive education series, we interview top executives at leading...
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14 Ways Machine Learning Can Boost Your Marketing
Marketing success depends on many factors. You need accurate consumer research to build your...
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Selling AI? Here’s How To Stand Out From The Noisy Marketing Hype
Hoping to appear relevant, businesses love to invoke AI in their marketing every chance they get —...
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A Taste Of Tomorrow: How Food and Beverage Companies Leverage AI
People have become picky eaters. Our ancestors ate whatever they could forage, but modern day Homo...
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Neural Network Generates Fake Startups. Hilarity Ensues.
Top-tier branding agencies can run you $50,000 or more for a project. For bootstrapped...
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From Gloom to Glam: The Evolution Of Facebook Messenger Chatbots
Good things come to those who wait, but sometimes you have to ride out rainstorms to get your...
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How Artificial Intelligence Is Used In Customer Experience Automation
Artificial intelligence and virtual agents promise improved user experiences and decreased...
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Common Pain Points In Customer Experience & Service
By 2020, customer care will overtake product and price as the number one way for a business to...
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The Future Of Visual Intelligence For Brands
Ever since neural networks began their renewed renaissance in 2012, computer vision has been a...
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Can Artificial Intelligence Give You Beauty Advice?
The beauty and skincare world is oversaturated, especially if you include all the affordable...
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100 Best Bots For Brands & Businesses
You’d never expect Mark Zuckerberg, king of social networks, to publicly admit that “messaging is...
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10 Major Brands Using IBM Watson
Watson captured the public imagination about artificial intelligence after defeating two world...
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Common Misconceptions Brand Executives Have About AI
Artificial intelligence is no longer the sole domain of tech companies like Google, Facebook, IBM...
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4 Critical Steps To Maximize Chatbot Retention & Engagement
To survive, businesses need to find and engage customers. To go beyond survival and achieve...
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50 Innovative Ways Brands Use Chatbots
Chatbots & messaging are the future of marketing. MIT’s ELIZA pioneered the revolution in the...
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The Best Way To Boost Chatbot Engagement
Building bots is easy. Keeping users is not. Since Messenger bots launched at F8 in April 2016,...
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