Anyone who has ever been in the sticky situation of having to transfer money overseas will probably be familiar with Transferwise. The service, originating in London, has for several years provided users with the means of transferring money from one country to another – often with significantly lower fees than alternative methods.

With the introduction of the Transferwise Facebook bot on Messenger, Transferwise has ramped up their user-friendliness even more. The chatbot allows users to transfer money, of course, using the company’s existing framework and fees.

Since Transferwise works beyond just the US, the bot is an improvement on Facebook Messenger’s existing system for sending money domestically. The Transferwise bot supports a wide range of countries: the U.S., Europe, Canada, and Australia. Transfers can be made directly from within the bot by selecting the relevant option.

 

Transferwise Facebook Bot For Global Payments

 

For those who like to keep their finger on the world’s financial pulse, you can opt into regular updates on currency conversion rates. This will prompt the Transferwise Facebook bot to send the most up-to-date information to your Messenger twice a day. You can also check conversion rates manually at any time.

Scott Miller, Transferwise’s head of global partnerships, was optimistic about the impact of the chatbot. He said, “Our mission at TransferWise is to bring faster, cheaper, and more convenient international money transfers to everyone in the world. Building the TransferWise bot for Messenger is a great step in that direction.” Developed using the company’s API system, the bot uses a friendly and personable tone to carry out all its tasks.

Transferwise is a relatively new company, having only been around since 2011, but has made big waves in the tech world. Currently valued at more than $1 billion, the East London startup has made massive progress in its first half-decade of existence, and the new bot is proof of their commitment to moving forward and seeking progress in different areas.

The bot is currently rather basic, supporting only some of the countries that Transferwise works with and containing only the options to send money and check currency. However, Transferwise have stated their intention to add more countries to the list, and expand to other platforms in future.

For now, users can benefit from a simple and efficient system that allows them to send money abroad without ever leaving Facebook Messenger. User friendly and technically smooth, the bot reflects its creators’ commitment to improving and simplifying the lives of others with technology.
Have you sent money via the Transferwise Facebook bot? Share your experience in the comments below. 

 

Customer Experience & Service Automation Beginner's Guide

Customer Experience & Service Automation Beginner's Guide