Are you a coffee fanatic? If you like the idea of skipping those busy cafe lines in the morning, you’ll love the new Starbucks chatbot built inside their mobile apps. Now you can order your favorite drinks and snacks right from your cellphone. The Starbucks Barista bot allows you to finish your errands and texts you when your order’s ready.

 

Starbucks Barista Bot

 

Starbucks customers can use the AI-powered chatbot to order customized beverages, pay for orders and even tip the barista. CEO Kevin Johnson explains how the chatbot will simplify life: “Starbucks Mobile App customers will be able to place their orders via voice command or messaging interface, delivering unparalleled speed and convenience, enhancing customer loyalty and engagement and further extending the accessibility of the Starbucks app.” When you’re craving java, you’ll simply chat with the Barista via voice or text and receive a response within seconds. The innovative chatbot even understands specific orders, such as “Chestnut Praline Latte with Extra Foam,” and won’t spell your name wrong.

With the Starbuck’s Barista chatbot you quickly rack up stars and customize your #brew without leaving the living room. The new technology features impressive accuracy and speed designed to elevate your ordering process. Expected to operate similarly to the current Starbuck’s app, the chatbot may get to know you and your coffee/snack preferences.

Do you have a favorite beverage you order with the Starbucks Barista bot? Let us know in the comments below.

 

Customer Experience & Service Automation Beginner's Guide

Customer Experience & Service Automation Beginner's Guide