NetBase delivers the social intelligence that global brands and agencies use to publish, monitor, analyze and engage with customers in real time. Their AI-driven product AI Studio is claimed to be the first fully-automated, next generation AI platform. It provides transparent and auditable results across all sources of customer experience data, including social media, reviews, and internal data sources. AI Studio’s first innovation is Theme Discovery, a solution for linking semantically similar terms. It is pre-trained on millions of documents and automatically discovers themes that emerge from topic conversations. For example, you can rapidly discover themes emerging around your brand or industry, such as trending events, emerging crises, new promotions, reactions to media, rising influencers, and more.