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Clement Tussiot

Why Bots Are So Difficult to Get Right

June 26, 2019 by Clement Tussiot

chatbots Salesforce

Most of today’s biggest companies have begun experimenting with chatbots, and many others are poised to follow suit. A recent survey found 56% of service leaders were actively looking for ways to integrate artificial intelligence, including chatbots. This surge in interest reflects the significant benefits this technology can offer: bots can save human agents time by providing … [Read more...] about Why Bots Are So Difficult to Get Right

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